Data Deletion

1. How to Request Deletion

Send a request to connect@anantio.com from the email address associated with your account. Include your full name, company or workspace name, and whether you want to delete your entire account or specific information. You can also ask our support team for help if you cannot access the registered email.

2. Verification Process

We verify that the request comes from the account owner or an authorized representative. We may ask for a confirmation from the registered email, account details, or reasonable business authorization. We will not ask you to send a password or payment card number by email.

3. Deletion Timeline

After verification, we normally complete deletion within 30 days. If the request is complex or requires coordination with service providers, we may extend this period as permitted by law and will explain the reason. We may suspend access while the request is being processed.

4. What Data Is Deleted

• Account profile and login information.
• Workspace records, contacts, leads, tasks, notes, and files stored in ABIZ, subject to the request scope.
• Saved preferences and non-essential product activity associated with the account.
• Support information where there is no legal or operational reason to retain it.

Deletion from active systems may be followed by removal from backups according to their normal rotation schedule.

5. What Data May Be Retained

We may retain limited information where necessary to meet legal, tax, accounting, fraud-prevention, security, audit, or dispute-resolution obligations. Retained information is access-controlled and used only for the applicable purpose. When the retention period ends, it is securely deleted or anonymized.

6. Contact